Shipping policy
Products are delivered according to the conditions specified during checkout.
Delivery times are estimates and may vary depending on the destination.
In case of delay or loss, the customer must contact customer service at the provided address.
If the customer fails to collect the parcel within the carrier’s time limits or refuses delivery, shipping and return costs will be deducted from the refund. The refund will only be processed once the parcel has returned to our warehouse.
Mainland Portugal
Orders up to 85 €: 5 €
Orders above 85 €: free shipping
| Destination | 0–1kg | 1–2kg | 2–3kg | 3–4kg | 4–5kg |
|---|---|---|---|---|---|
| Portugal (Madeira) | €19.75 | — | — | — | — |
| Azores - Portugal | €26.20 | — | — | — | — |
| Mainland Spain | €4.20 | €4.66 | €4.97 | €5.28 | €5.59 |
| Balearic Islands - Spain | €5.40 | €6.31 | €7.04 | €7.56 | €8.18 |
| Canary Islands - Spain | €8.67 | €11.91 | €14.82 | €17.62 | €20.42 |
| Ceuta & Melilla - Spain | €9.82 | €11.45 | €12.66 | €13.77 | €14.86 |
| Destination | 0–1kg | 1–3kg |
|---|---|---|
| Austria | €8.35 | €10.50 |
| Belgium, Luxembourg | €8.75 | €10.70 |
| Bosnia & Herzegovina | €13.40 | €18.90 |
| Bulgaria | €12.30 | €15.75 |
| Croatia | €10.10 | €12.90 |
| Czechia, Germany | €7.40 | €9.45 |
| Denmark, Latvia | €9.25 | €12.05 |
| Estonia | €9.60 | €12.90 |
| Finland, Norway | €12.85 | €16.40 |
| France, Monaco | €8.50 | €10.50 |
| Greece | €12.65 | €17.20 |
| Hungary, Netherlands | €7.80 | €10.10 |
| Ireland | €9.55 | €13.10 |
| Iceland | €24.75 | €33.80 |
| Italy | €9.45 | €12.00 |
| Lithuania | €8.50 | €10.30 |
| Poland | €7.20 | €8.90 |
| Romania | €13.65 | €16.45 |
| Serbia | €14.95 | €19.70 |
| Slovakia | €8.00 | €10.40 |
| Slovenia | €8.50 | €11.15 |
| Sweden | €10.70 | €13.50 |
| Switzerland | €9.45 | €11.30 |
| Ukraine | €50.50 | €50.50 |
| United Kingdom | €8.75 | €10.95 |